Cookie Notice

COOKIES AND OTHER TECHNOLOGIES

Our website, online services, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand how people use our website, what they need help with, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. 

What is a cookie?

Cookies are small files of text which are sent by websites and stored on a user’s computer, phone or tablet. They contain a code which identifies the user and their purpose is to help keep track of the user’s activity on the website. Different types of cookie are used for different reasons.

What kind of cookies are in use on our website?

Session cookies

These are temporary cookies which will be deleted when you close your web browser. They are there to keep track of everything that you have added to your cart – if we didn’t use these cookies then your cart would empty every time you clicked on a new link.

Marketing cookies

These types of cookies are used so that you are shown more relevant and interesting ads on websites such as Facebook and Instagram. We do limit the period that you see these ads so that you don’t get spammed by us.
We also use marketing cookies to measure the effectiveness of our online marketing efforts.

Statistical cookies

We use these third-party cookies to monitor how you use our website so that we can optimise our site and give you a better browsing and shopping experience in the future.

What if I don’t want cookies on my device?

By using our website, you consent to these cookies being placed on your device for the reasons described above.

It is possible to clear cookies from your computer or phone and to change your web browser settings to reject or accept any new cookies from being stored. The way that this is done will differ between browsers – please refer to the help section of your browser for guidance. 

If you do decide to reject web cookies then please be aware that our website will not be fully functional as the items in your cart will not be retained as you go through the checkout process.

DISCLOSURE TO THIRD PARTIES

In order for us to process your payment and ship your order, we have to share some personal information with third parties, such as your local courier service. Personal data is governed by Flooringtoceiling’ and any given third party’s privacy policy. Personal information will only be shared by us to provide our products and services or solicit your feedback; we do not share it with third parties for marketing purposes.